Turn Sustainability into a Commercial Advantage

Fractional - Coaching - Training

Sustainability and Business Transformation for SMEs, B2B and owner-managed businesses. Win more contracts, reduce risk and costs and improve business performance.

London & South East

gavin@gavinmiller.co

THE PROBLEM

Sustainability is becoming a business issue

Many SMEs are facing pressure from:

  • customers

  • tenders

  • procurement teams

  • supply chains

  • climate and ESG legislation

Most lack the in-house expertise, time or leadership capacity to respond effectively.

WHAT I DO

Commercial Sustainability

I help businesses respond to sustainability requirements in ways that strengthen commercial performance.

That includes:

winning and retaining customers

responding to procurement and tender requirements

reducing commercial and operational risk

improving resilience across operations and supply chains

aligning sustainability with business strategy and performance

“What really sets Gavin apart is how well he gets both the sustainability world and the commercial one. That mix meant we ended up with a strategy that wasn’t just ‘nice to have’ but something people could get behind and deliver. He brought our teams along for the ride and helped us talk to clients about it in a way that felt honest, inspiring, and practical.

He made a big difference to our journey. I’m really glad we had him on board and I wouldn’t hesitate to recommend him to anyone looking to do sustainability properly."

- Group Managing Director, Retail Marketing & Logistics Company

“Gavin combines commercial thinking with practical sustainability expertise. He focuses on what sustainability means in real business terms rather than theory or ESG reporting.

He provided clear, actionable advice and a coaching style that helped us rethink how we approached the challenges we were facing. He also delivered a written strategy document that gave us a practical foundation and pathway for moving forward.

It was a strong mix of commercial clarity, practical sustainability insight and hands-on support.”

-Nick Payne, Managing Director SA Brain

Fractional Sustainability Leader

Commercial sustainability leadership without the cost of a full-time hire.

I work part-time as your senior sustainability and transformation leader, integrating sustainability into strategy, operations, sales, and leadership.

  • sustainability and commercial assessment

  • procurement and tender readiness

  • commercial sustainability strategy

  • practical action plans

Coaching for Owners & Leaders

Helping owners and leadership teams navigate sustainability, customer, and regulatory pressures.

We work together to make clear, commercially grounded decisions on sustainability and communicate them confidently to your team and customers.

  • clarity on what sustainability means for your business

  • prioritising action that supports contracts and growth

  • aligning your leadership team

  • honest, practical communication with customers

Training for Teams

Building practical sustainability knowledge and capability across teams.

Training that focuses on real business impact, not theory or ESG reporting.

  • carbon and net zero understanding

  • customer and supply chain sustainability requirements

  • how sustainability links to commercial performance

  • actionable steps teams can use in their day jobs

About Me

I’ve spent 30+ years leading commercial and operational change across media, publishing, entertainment and marketing businesses.

My focus has been on commercial performance, business model change and organisational transformation in complex, customer-driven markets.

Former roles include:

  • Commercial Director, BBC Worldwide

  • Marketing Director, Universal Pictures

  • Managing Director roles across media and publishing businesses

I’ve led organisations through turnaround, restructuring, transformation and commercial repositioning.

Over the last several years, my work has increasingly focused on how businesses respond to sustainability, customer and procurement-driven change in commercial terms.

Credentials

  • MBA, Durham Business School

  • Fellow, Chartered Institute of Marketing

  • Cambridge University Sustainability Leadership

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