Senior Commercial & Operational Leadership, Part-Time
Commercial Director and COO-level leadership for mid-sized businesses and organisations across Berkshire and Surrey.
I’ve led teams, managed P&Ls, improved profitability and changed business models. My background spans commercial leadership, strategic marketing and managing director roles. I also bring practical sustainability expertise.
What I bring.
My background includes senior commercial roles in major media and marketing businesses, alongside hands-on managing director experience in smaller organisations. I bring that experience to businesses and organisations across sectors.
I combine commercial leadership, strategic marketing and operational management with practical sustainability expertise bringing these together to improve performance, support change and keep the organisation moving.
How I approach the role
When I join an organisation, I want to understand how it really works: where it performs well, where it gets stuck and what needs attention. I start with questions like these:
What business are we really in?
Where do we make the money?
Is our proposition accurate? Is the positioning clear to everyone?
What is our competitive position?
Is this a good market to be in?
What customers and markets should we pursue?
What resources and capabilities do we need?
What should we stop doing?
Should we do something else?
I also consider the answers through a commercial, sustainability, risk and resilience lens as well. That helps connect strategic priorities with operational realities and work with the team to turn the right priorities into practical action.
Experience
I have more than 25 years’ commercial experience, including roles at BBC Worldwide and Universal Pictures, as well as Managing Director positions in B2B media and marketing.
I’ve led teams, managed P&Ls, improved profitability and worked through business-model change. My experience spans the commercial decisions that shape performance and the practical work involved in carrying them through.
Selected Deliverables
Pandemic business transformation: Moved Ultima Media, a £7m legacy business, into digital, data and custom content. A new broadcast programme of livestreams, webinars, podcasts and a virtual summit brought 6,000 new registrations and a year-on-year uplift in profitable digital revenue.
Turnaround and profit: Took Archant Dialogue to c£6m turnover and a £900k margin improvement, with 10% organic growth while keeping key clients. Repositioned three media and marketing businesses and restructured three more.
Commercial growth: Led UK distribution and marketing at Universal Pictures to 34% growth to £150m revenue and a 41% contribution improvement. Built a CRM segmentation and buyer-intent model that redefined retail and digital distribution across a £15m+ budget.
Operational discipline: Audited supplier contracts for over £12m in savings across print, IT, CRM, marketing and business services. Built financial dashboards that showed where profit and cash were made, so teams could focus effort and resource.
Sustainability as a commercial lever: Helped retain contracts for Acosta Europe through a tender and delivered commercial ESG training to over 100 employees. Built internal ESG capability and a supply-chain credentials framework at Financial Services PLC and turned an NHS hospice's carbon audit into capability-building and renewables recommendations.
Sustainability as a commercial specialism
Since 2022, I’ve also focused on sustainability and its commercial implications.
I help organisations understand customer and supply-chain requirements, costs, risks and opportunities, and consider how sustainability priorities can be put into practice. My work includes sustainability strategy, carbon reduction, circularity, renewables business cases, workshops and training.
About me.
I’m a commercial director with more than 25 years’ experience, including roles at BBC Worldwide and Universal Pictures and Managing Director positions in B2B media and marketing.
I’ve worked on the decisions that shape business performance, from proposition and positioning to profitability, growth and change. I look beyond the story a business tells about itself to understand what’s really happening, then work with people to decide what to do next.
I’m based in Berkshire and work across Berkshire, Surrey and London.
Qualifications
MBA
Fellow of the Chartered Institute of Marketing (FCIM)
Future-Fit Business Benchmark Accredited Advisor
Cambridge Institute for Sustainability Leadership (CISL)
Accredited Carbon Literacy Facilitator
Course Director, CIM Sustainability & Marketing
Corporate Governance Institute, Board Oversight & ESG Governance
Get in touch
If your organisation needs experienced commercial or operational leadership, tell me a little about the role, what’s happening and the support you’re looking for.
Get in touch →
“Gavin combines commercial thinking with practical sustainability expertise. He focuses on what sustainability means in real business terms rather than theory or ESG reporting.
He provided clear, actionable advice and a coaching style that helped us rethink how we approached the challenges we were facing.
He also delivered a written strategy document that gave us a practical foundation and pathway for moving forward.It was a strong mix of commercial clarity, practical sustainability insight and hands-on support.”
-- Nick Payne, Managing Director SA Brain
What clients say
“What really sets Gavin apart is how well he gets both the sustainability world and the commercial one. That mix meant we ended up with a strategy that wasn’t just ‘nice to have’ but something people could get behind and deliver. He brought our teams along for the ride and helped us talk to clients about it in a way that felt honest, inspiring, and practical.
He made a big difference to our journey. I’m really glad we had him on board and I wouldn’t hesitate to recommend him to anyone looking to do sustainability properly."
-- Group Managing Director, Retail Marketing & Logistics Company
"Gavin facilitated a full-day sustainability session for a room of people from the same sector but with very different commercial priorities. He managed something genuinely difficult - bridging real commercial pressures with genuine sustainability ambition, without making either feel like a compromise.
His candour, warmth and depth of experience created an environment where people felt comfortable being honest and had their thinking genuinely challenged. Lively, enjoyable and substantive - a rare combination.
If you're looking for a facilitator who can hold a complex room and leave people energised, I'd recommend Gavin without hesitation."
-- Cheryl Chung, Corporate & Government Affairs
