The Complexity of Navigating Change in Our 'Always On, Always Changing' World.

In the last few years I have found myself in new roles that required change, turnaround or transformation (or all three) in the marketing services space. I didn’t go seeking specific ‘change roles’ but interestingly that is what they became and so with it I’ve accumulated and experienced the highs and lows of managing change and transformation. Managing change is complex and hard and you certainly don’t get everything ‘right’, but the experience of leading and working with teams to shape change and transformation and operating a business on a day to day basis has prompted me to share some gentle observations on how to manage both.